Access to technical station employees and managers can be created in the settings:

 

Each person will then have a login and password enabling them to connect to AGOSERVE.

This optimises the management and monitoring of the organisation. A range of monitoring information is recorded, along with the name of the user who performed the action (e.g. adding a status to the monitoring of an intervention file, etc). 

When creating a new user, you need to enter the user's details. 

Then enter the login you wish to assign and the associated password, which will allow the user to connect to AGOSERVE:

The user’s role must be determined: 

- Technician: will have access to repair-related modules 

- Administrator: will have access to all modules 

- Logistician: will have access to logistics-related modules

- Manager: will have access to sales and invoicing in particular

Depending on the role chosen, rights are automatically pre-assigned.
 Other accesses can be assigned to the card depending on the user's role and the operation of the technical station:


 

 Display on the schedule

 

In the « Planning » category, the administrator can choose to display the current job files on a technician's home page (in the same way as orders or job orders). 

They can also choose whether or not a technician will be visible on the general schedule (in order to set appointments that will be allocated to them).

This means that administrators, logisticians, secretaries or employees who should not appear on the schedule are not included by default.

A colour can be assigned to each technician to make the schedule easier to read.

 

It is possible to add a period of absence to a technician's schedule:

The slots present on this absence date will then appear greyed out on the general schedule, so that you can see when the technician will not be able to make an appointment.

 

The last section allows you to set the working hours for each user: