When a new job order is received, it appears on the home page, where it can be accepted directly by clicking on « Accept »:
It can also be opened by double-clicking on the relevant line to accept it:
A confirmation is then requested:
Work orders also appear in the « Work orders » sub-category of the « Repairs » category:
Once accepted, the system will recognise the consumer (if a file has already been used in the past with this name) and will propose its selection or, if a new consumer has the same name, it will be possible to create a new consumer record.
When the job file is created, i twill include the information from the work order: the product, the part number, the reseller and the details of the job (including the symptom of the fault).
