When the order has been shipped, a status code 208 "Parts Shipped" is automatically added to the repair file.

The subcontractor can check the list of orders and their statuses by going to "Orders", then "Order Tracking":


The subcontractor accesses the repair file, fills it in with the repair details, and saves it.
When the spare part is received, the subcontractor can add a status :

Then, they click on "Close with warranty report " :

This action generates the report for ALTEX to complete and closes the repair file.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article