How do I continue a repair after receiving the parts?

Modified on Tue, 24 Jun at 4:27 PM

The technician searches for intervention files with the status "Parts Received" from the Repair Files list: 


All files for which parts have been received are displayed. Open one of them: 


A status code 201 "Parts Received" is shown in the history: 


The part now appears as available in stock


Perform the repair, then fill in the "Repair" section of the file: 


Also complete the list of parts and any additional costs



To finalize the repair, click on "Change file status", then select "Complete" in the navigation bar: 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article