How do I create a partial credit note (not linked to an invoice)?

You can create a credit note without linking it to an existing invoice. This feature makes it easier to manage partial credit notes. To access it, follow these steps:

1. From the list of credit notes, click on ‘Create a credit /refund’. 
2. A credit note creation form will open, allowing you to create a credit note as required. We recommend that you enter a countermark to identify the origin of the credit note. 
3. Next, enter the customer concerned and the parts and/or packages. 
4. As for a ‘classic’ credit note, enter the method of reimbursement.