You can create a credit note without linking it to an existing invoice. This feature makes it easier to manage partial credit notes. To access it, follow these steps:
- From the list of credit notes, click on ‘Create a credit /refund’.
- A credit note creation form will open, allowing you to create a credit note as required. We recommend that you enter a countermark to identify the origin of the credit note.
- Next, enter the customer concerned and the parts and/or packages.
- As for a ‘classic’ credit note, enter the method of reimbursement.
