User Access to the Counter via Personal Credentials on the Website https://altexweb.agoraplus.com/

Available Fields:

  • Username: field to enter the login ID.

  • Password: secured field, hidden by default. The user can temporarily display the password by clicking on the eye-shaped icon.

Associated Features:

  • Remember me: allows the username to be remembered for the next login. The "Username" field will be pre-filled.

  • Forgot password: allows the user to reset their password.

  • Error message: if the credentials are incorrect, a message is displayed prompting the user to try again.

Application Access:

  • The Login button becomes active once both fields are filled in.



After authentication, the user is directed to a home page showing an overview of the application. A side navigation bar provides access to the main features.


Feature Details:

  • Create Support Request: allows the creation of a service order in 3 steps.

  • Repair Tracking: provides access to the list of created service orders.

  • Logout: allows the user to securely log out of the application.