General Tracking of a Work Order

The user can access the work order tracking interface either directly after creating a work order or via the side menu, under the "Work Orders Tracking" section.
Search and tracking interface for work orders

This page allows the counter agent to view, search, and filter existing work orders.

Available features:

• By default, when clicking on Work Orders Tracking, only the work orders created on the current day are displayed.
• Search for a WO using various criteria: WO number, consumer name, email, phone number, status, commercial reference.
• Results are sorted from newest to oldest by default.
• The user may select a different date or a custom range to refine the search.