Agoserve counter
User Access to the Counter via Personal Credentials on the Website https://altexweb.agoraplus.com/ Available Fields: Username: field to enter the login ...
Tue, 8 Jul, 2025 at 11:06 AM
The counter agent can create a service order in 3 successive steps: 1. Consumer Information Search for a consumer by entering their name, email address...
Mon, 23 Jun, 2025 at 4:38 PM
The user can access the work order tracking interface either directly after creating a work order or via the side menu, under the "Work Orders Tracking...
Mon, 23 Jun, 2025 at 4:38 PM
Product Type: PEM Repair Center: Altex Service Center Once the work order is created, it is automatically received on Agoserve, in the account of the c...
Tue, 8 Jul, 2025 at 11:10 AM
Once the WO is created, it is automatically received on Agora in the account of the assigned subcontractor. Interface features : Full display of the i...
Tue, 8 Jul, 2025 at 11:27 AM
Once the work order is created for a product handled directly by an external partner (outside ASC), a repair file is automatically generated with the status...
Tue, 8 Jul, 2025 at 11:26 AM
Once the work order is created for a replaceable product (non-repairable), a repair file is automatically generated with the initial status "Accepted&q...
Mon, 23 Jun, 2025 at 5:00 PM