The technician receives the product in the workshop.
He accepts the work order:
Log in to Agoserve, then go to the Work Orders module:
Select the work order (or open it), then click "Accept":
A repair file is created.
Perform the diagnosis and fill in the corresponding fields:
Add the part needed for the repair (example: reference 127834):
The part is not available anywhere (red dot).
The logistics staff will therefore place an order for the part in order to proceed with the repair.