Support Agoserve

Once the diagnosis has been carried out, parts can be added to the repair file :    Clicking on « search » will take you to the stock list. If the part i...

From the home page 1. Click on “Order” and then on "Supplier order" : 2. Search for the order by Supplier / Origin / Reference... 3. Se...

When entering the repair file, you must add the corresponding travel fee package and enter the appropriate quantity. Then, select the payer in the "...

From your repair file:   Access the banner and click on the "Manage deposits" option. In the window that appears, click on "Add a depos...

From the ‘Intervention n°XXXX’ tab Click on the "Manage deposits" button Modify the VAT for the advance payment if necessary, then add a pay...

This only concerns "In Workshop" files. Files dropped off by the consumer Will be set to the status "Returned / To be returned": ...

1. When a ‘Workshop’ file is invoiced, a window will always appear asking whether the equipment is to be returned. 2. It is also possible to return equipme...

Files not marked as "Device placed at the counter" will be set to the status "Shipped / To be shipped": Files with the status "I...

It is also possible to return equipment from the Repair file menu. Click on "To be sent" step :  Select a file and click on "Edit deli...

The ‘Spare parts to order’ status displays all files for which at least one part needs to be ordered.