Repair files

What does the "Spare parts in command" status mean?
In the "Spare parts in command" status, we find all the repair files for which at least one part has been placed on order. Note that a file ca...
Mon, 12 May, 2025 at 3:10 PM
What does the "Received spare parts" status mean?
In the "Parts received" status, we find all the intervention files for which all the parts that were not in stock have been received and assigned ...
Wed, 16 Apr, 2025 at 10:23 AM
How do I add a part from a repair file?
From the ‘Repair file n°XXXX’ tab Click on the "Repair" category Click on the empty "Reference" field in the list of parts Search...
Tue, 13 May, 2025 at 10:29 AM
How do I reopen an invoiced repair file ?
Please note that only users with an administrator account can do this.   To reopen a repair file that has already been billed in order to make changes o...
Mon, 12 May, 2025 at 2:42 PM
How do I send a notification via a repair file?
To send a notification by e-mail via a repair file, follow the procedure below:   1. Click on the "Send per email" button : 2. Select the not...
Mon, 12 May, 2025 at 2:46 PM
How do you align the quantities used with the quantities needed for all the items?
To align the quantities used with the quantities needed on all the lines of the job file, simply click on the two arrows icon.    This will automatica...
Mon, 12 May, 2025 at 2:05 PM